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Why Work With Us

We provide a unique blend of expertise and experience:

  • First hand experience of a broad range of service-related activities: service marketing, service business management,  service development, operational service delivery and IT.
  • Familiarity with a wide variety of ICT topics (for example operating systems, programming, networks, databases and data mining, IP voice and video, Internet services, IT service management and cloud computing) together with the capability to grasp new concepts very quickly.
  • Cultural sensitivity developed through working with companies from various European and Middle Eastern countries, as well as from the USA and Japan.
  • Ability to conduct business in English, French and German.

In addition, we have access to complementary expertise through Net'sFive.

Our experience enables us to give feedback on our clients' projects from their customers' point of view, provide mentoring and act as a sounding board, break down internal silos and bridge communication gaps between different stakeholders.

Our approach is very flexible supplying exactly the breadth and depth of skills required by each individual client. We adapt to their respective processes and methods or suggest our own where desired.

In summary, the benefits we provide to our clients are:

  • Shorter time to market for their service initiative
  • Better fit of the service to market conditions and customer requirements
  • Improved buy-in and commitment from all contributors